Nando's

JOB DESCRIPTION

This role involves working late beyond 11pm at times. Unfortunately, this means it won’t be suitable for anyone under 18s.

THE PURPOSE OF MY ROLE

I step up and take more responsibility for the whole family. As a Supervisor, I support my management team and Nandocas in order to bring amazing moments and feelings to our customers during every shift.

WHAT I DO

• I support my management team in creating a great working environment that supports our Compass and enables all Nandocas to enjoy their work and to be the best that they can be

• I support my team’s training and development to create great customer feelings and moments.

• I grow and develop Nandocas for life and for work by having quality conversations with them while on shift.

• I recognise and celebrate the success of my team.

• I support communication in the restaurant so that the team is well informed and feel heard. Product

• I support my team to deliver amazing food, freshly cooked to order and served hot in 15 minutes. Place

• I help to run great shifts that deliver brilliant customer moments and create the customer feelings.

• I keep my restaurant beautiful, safe, clean and representative of the Nando’s brand.

• I carry out, monitor, and correct procedures in order to be safe, legal and follow the Nando’s standards. Performance

• I grow sales by running great shifts that deliver operational efficiency and achieve restaurant targets.

• I support the delivery of operating profit through effective management of costs; including GP, waste and labour.

• I support the communication and implementation of the restaurant’s business plan and vision